Introducing our new enhanced E-Sign process

We’re introducing a faster and more secure way for your customers to sign their loan Agreement.

With effect from Wednesday 21 June 2023 you can use the following process as an alternative to customers signing a paper copy of the contract.

If your customer chooses to sign the contract electronically, you are no longer required to witness this and sign it.

Instead we have an added layer of verification in the form of a password protected contract.

Simply:

• Click on the pen symbol next to the contract on Bluelink
• Click ”START E-SIGN” to send the contract to the customer by email

The customer will:

• Open the link to the contract using their PPSN as the password (remind customer to input their PPSN using capital letters)
• Type their signature and apply it to each signature section of the contract
• Complete the Direct Debit Mandate

If your customer chooses to manually sign their contract in the traditional way, you will be required to witness this and sign the required fields.

Important to note: 

• The customer’s email address must be entered correctly at application stage for this process to work correctly
• For joint applications, you will send the joint hirer’s copy of the contract once the primary applicant has signed

Please contact your Business Development Manager if you need any further assistance, they will be happy to help.